How to connect

Who can use HYPATIA?
What is the ELIXIR AAI?
How do I create an ELIXIR AAI account?
How do I login to HYPATIA using my newly created ELIXIR AAI account?
What data do you keep in the HYPATIA database regarding my ELIXIR AAI Account?
What happens if I forget my password?

HYPATIA

What are the available user types in HYPATIA?
What project types exist in HYPATIA?
How do I create a new project?
How do I create a new “24/7 services” project?
How do I create a new “On-demand batch computations” project?
How do I create a new “On-demand computation machines” project (available only to gold users)?
How do I create a new “Storage volume” project?
What happens after I submit a project request?
Why did I get a notification saying my project was automatically accepted?
What happens when my project is close to the expiration date?
How do I get notifications by e-mail instead of only on the interface?
Is there a list of all my previous requests?
How do I update my projects?
I forgot to update my project expiration date and it expired. What can I do?
How do I view details about my projects?
My project was approved. How do I access the resources?
How do I create a VM (24/7 services, on-demand computation machines)?
What are the connection details for my VM?
Can I stop/start or reboot my VM?
Can I stop/start or reboot my VM?
How do I access my VM via the default console?
How do I delete a VM?
How do I activate the copy of Windows Server 2019 on my VM?
How do I create multiple VMs (On-demand compute machines)?
How do I manage volume attachments on my VM?
How do I submit a bug, proposed feature or feedback in general?
 

How to connect




Who can use HYPATIA?

Anyone having an active ELIXIR AAI account can login to HYPATIA. For details about what an ELIXIR AAI account is and how to get one, see below.
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What is the ELIXIR AAI?

The ELIXIR Authentication and Authorisation Infrastructure (AAI) is a Single Sign-On (SSO) service that enables researchers to use their home organization credentials or community or commercial identities (e.g. ORCID, LinkedIn) to sign in and access data and services they need. It also allows service providers (both in academia and industry) to control and manage the access rights of their users and create different access levels for research groups or international projects. This facilitates easy access to ELIXIR services and resources for researchers, by removing the need to remember different passwords for each service and instead using their institutional credentials to sign in via their home institution.
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How do I create an ELIXIR AAI account?

 
 
By pressing the “Login” button on the upper right-hand corner of the HYPATIA platform the following screen will be loaded:
 
 
You will need press the register button, in order to be transferred to the ELIXIR AAI login page, where you will need to select your preferred method of login (Institutional account, Google, ORCID or LinkedIn):
 
 
If your institution does not appear in the list of available institutions, then you need to add it to the system by clicking on the “Cannot find your institution” button:
 
 
After selecting the preferred method of login you will be transferred to the respective interface to login. Then you need to follow the instructions from the ELIXIR AAI interface to create a new account with a username of your choice.
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How do I login to HYPATIA using my newly created ELIXIR AAI account?

 
You need to follow the same procedure as registering, but instead of pressing the “REGISTER”, you press the “LOGIN” button:
 
 
Then you need to select your preferred login method, as before, and then you are redirected to the hypatia website where you have been logged-in using your ELIXIR AAI username:
 
 

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What data do you keep in the HYPATIA database regarding my ELIXIR AAI Account?

In accordance with our Privacy policy, the only information stored in our database is your ELIXIR AAI username that you selected when you created your account, which is necessary for authentication purposes required by the HYPATIA website. The data are not shared with any third party and you reserve your right to ask for their deletion at any time, in accordance with the GDPR. No other sensitive information regarding your e-mail, institution or other personal information is retrieved from the service.
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What happens if I forget my password?

Since we use a Single Sign-On service (SSO) your password is not stored by HYPATIA, but rather by your institution or the service that you use to login to the ELIXIR AAI, you need to follow the appropriate procedures of the respective organization to reset your password.
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HYPATIA




What are the available user types in HYPATIA?

Currently, based on their position of each individual in their organisation, HYPATIA users will be classified in one of the following user types:
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What project types exist in HYPATIA?


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How do I create a new project?

Press the “New project on the top right corner:
 
 
The system will load a new page where you can select the project type you need:
 
 

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How do I create a new “24/7 services” project?

Press on the “24/7 service button” on the new project page. The following screen will appear:
 
 
You then need to fill in the required information and click on the submit button:
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How do I create a new “On-demand batch computations” project?

Press on the “On-demand batch computations” project on the new project page. The following screen will appear:
 
 
You then need to fill in the required information and click on the submit button:
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How do I create a new “On-demand computation machines” project (available only to gold users)?

Press on the “On-demand computation machines” project on the new project page. The following screen will appear:
 
 
You then need to fill in the required information and click on the submit button:
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How do I create a new “Storage volume” project?

Press on the “Storage volumes” project on the new project page. The following screen will appear:
 
 
You then need to fill in the required information and click on the submit button: After the acceptance of the project, a volume is created automatically. Keep in mind that a volume can be attached only to one VM at a time and multi-attach functionality is not supported.
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What happens after I submit a project request?

After you submit a project request, it is reviewed according to the access policy of HYPATIA. Once a decision is reached you will get notified on the website. If you would like to receive notifications via e-mail, then enter your e-mail address in the system (see question: “How do I get notifications by e-mail instead of only on the interface”).
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Why did I get a notification saying my project was automatically accepted?

Each user has a limited number of Automatically Accepted Projects (AAPs), i.e., projects that can be accepted without review: bronze users may create up to 1 AAP, silver users up to 3 AAPs, gold users up to 3 AAPs. On-demand compute machines projects are not automatically accepted.
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What happens when my project is close to the expiration date?

You will get notifications on the interface 30, 15, 5 and 1 day before expiration. If you would like to receive notifications via e-mail, then enter your e-mail address in the system.
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How do I get notifications by e-mail instead of only on the interface?

You need to select “User options” from the top menu and then “Email notifications”. You will see the following page:
 
 
You will need to enter the e-mail address on which you would like to receive notifications and also select which notifications you would like to receive and finally press submit. These settings can be modified at any time.
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Is there a list of all my previous requests?

On your dashboard, press the “Project requests” button:
 
 

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How do I update my projects?

You press the “Update” button for the project on your dashboard:
 
 

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I forgot to update my project expiration date and it expired. What can I do?

Please contact an administrator and provide the name of your project.
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How do I view details about my projects?

You press the “Details” button for the project on your dashboard:
 
 

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My project was approved. How do I access the resources?

You press the “Access” button for the project on your dashboard:
 
 

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How do I create a VM (24/7 services, on-demand computation machines)? You press the “Access” button for the project and then you are transferred to the following page:
 
 
You need to upload a file containing a public SSH key, select the Operating System (OS) image you would like to use from the list and press submit. The creation process may take up to several minutes to complete (especially for windows machines). After the VM is created, you can see its details on the “VM details page” (see below).
 
 

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What are the connection details for my VM?

You can view the IP address for the VM, as well as the default username with which the VM can be accessed. Also, you can see the storage that has been attached to the VM and you can shut down, start, reboot and access your VM via Console. Finally, by pressing the delete button you can delete your VM. For VMs using the Windows server OS, you will see a button titled “Retrieve password” where you can retrieve the password for the “Administrator” user. You need to save it because it cannot be retrieved again.
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Can I stop/start or reboot my VM?

Yes, you can, by pressing the appropriate buttons on the VM details page.
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How do I access my VM via the default console?

Press the appropriate button on the VM details page.
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How do I delete a VM?

Press the appropriate button on the VM details page.
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How do I activate the copy of Windows Server 2019 on my VM?

You need to acquire a valid Windows Server 2019 Standard Edition licence key. Then you need to open a console on the VM and enter the following command:

DISM /online /Set-Edition:ServerStandard /ProductKey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX /AcceptEula

Where XXX is your key. After that, you need to execute:

slmgr /xpr

to check that the OS has been activated correctly.
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How do I create multiple VMs (On-demand compute machines)?

Press the access button and the following page (where you can create and administer each VM will load:
 
 

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How do I manage volume attachments on my VM?

Press the “Access” button for the project and the following page will load:
 
 
You can see the name of the volume, the creation date, and which machine to which it is attached. Moreover, by pressing the “Manage Attachment” button, the following page opens:
 
 
where you can select a VM from the drop-down list to which to attach the volume. If the volume is already attached, you will see the following page:
 
 
where you can choose to detach the volume from the VM.
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